faqs

Sizing details

The beads sizes are always same as mentioned in product however it can be 1mm up or less (rarely).

The hole in all our beads are approx. 0.35mm.

Custom and personalised orders

Yes. We can manufacture almost any finding or jewellery item for you. You can order custom bezel, design chain, finished jewelry and much more. Also if anything in beads is not listed please let us know and we can provide them for you as all our stock is not always listed.

Gift wrapping and packaging

We can gift wrap the products for you. Please convo us regarding the same.

Wholesale availability

We have a huge quantity of stock and we can provide you with wholesale quantity. Please convo us if you want to place bulk order and we will quote you the price.

How fast do you send out orders?

We ship on out all orders on a daily basis except sundays. 
We always have high volume of sales through multiple sales channels so sometimes it might take 2-5 days.

Approximate delivery times once orders ae processed:
Registered air mai: 3-5 weeks
Express: 4-7 days

International shipping & Customs Information

We sell everywhere in the world. You can buy with confidence and the product will be delivered at your doorstep.

Usually there is no customs duty fees and taxes because all parcels will be marked as gift. Please don't worry.

All international orders over 150 usd must upgrade to Express or Priority mail. Website will not calculate this automatically. We will contact you after purchase for additional shipping charges. It is the safest way to get your package to you with tracking. We will also need your phone number to include on the package.

What is your return policy?

We have 100% refund or exchange (buyer's request) on return policy.

If you are unhappy for any reason please contact us within 7 ays of delivery and we will take care of the same.

Can we shop in person?

Ofcourse yes. We have all our stock located in Jaipur, India. Whenever you are here please let us know.

How can i pay with credit or debit card?

We accept payments through Paypal. If you dont have a PayPal account and need to pay with a debit or credit card, please follow these steps:
Step 1. When you're ready to check out, go to your cart.

Step 2. Choose PayPal as your payment method and click Check out with PayPal.

Step 3. Once You're Redirected to PayPal

1) Instead of choosing to pay with your PayPal account, select the option to pay with a debit or credit card.

2) You'll then be prompted to fill in your billing and credit card information.

3) You'll need to enter your email address so PayPal can send you a receipt.

4) Click Continue to return to Website Checkout to review and submit your final order.

Your payment isn't sent until you click Submit order on Website.

Any discounts?

We know all sellers give huge discounts but in actual their prices are doubled up already so you still end up paying the high price. 

We only provide small discounts to appreciate our customers and can give discounted price for wholesalers only.